Privacy policy and terms of use

1. General information

Ringler Informatik AG protects the sensitive and/or personal data of Snapshare users (hereinafter referred to as Customers) in accordance with the following provisions, which are transferred as part of the use of the Snapshare service, and complies with the requirements of Swiss and European data protection legislation. By using the Snapshare service you automatically accept this Privacy Policy and these Terms of Use.

2. Purpose and intended use

Snapshare is exclusively for the purpose of digitalising documents (e.g. photos of paper documents or other types of files) using a smartphone and transferring them to a predetermined target application. It is not permitted to use, copy, distribute, grant sublicences, process nor change or extend the software nor trace the object code to the source code beyond the intended use.

3. Obligations of the Customer

The Customer is responsible for ensuring that their systems and the target application and upstream and/or downstream processes, services, applications, tools, platforms, etc., meet the requirements necessary for using Snapshare and that they only use Snapshare in accordance with the agreed conditions of use or with those recommended by Ringler Informatik AG. Neither the target application nor the upstream and/or downstream processes, services, applications, tools, platforms, systems, etc. in which the (decrypted) user documents or files are processed are the responsibility of Ringler Informatik AG.

The decision about the use of Snapshare and the selection and transfer of documents is the sole responsibility of the Customer. The Customer is fully responsible for correct use and contents. Due to their encryption, Ringler Informatik AG has no way of checking these. The Customer is therefore responsible for the consequences of any incorrect or erroneous use of Snapshare as well as for inappropriate or incorrect content of the transferred documents. It is the responsibility of the Customer to (re-)check the documents or have them (re-)checked after their transfer.

The Customer is responsible for safeguarding the transferred data (including regular backups). Ringler Informatik AG does not offer the recovery of lost data/documents or those otherwise damaged during processing at Snapshare.

4. Features of the Snapshare service relating to data protection

Personal data and/or confidential data can be transferred with Snapshare. Therefore, Ringler Informatik AG takes appropriate technical and organisational measures to protect this data. To increase data security, Ringler Informatik AG takes the following measures in particular:

• Before transfer, all documents are encrypted end-to-end on the smartphone using the public/private key process and transferred via encrypted communication protocol (https). The transferred files can only be decrypted once in the target application. This ensures that the transferred documents or files cannot be seen by unauthorised people.
• None of the documents to be transferred are saved permanently - neither on the smartphone nor on the transfer service - while the Customer is using Snapshare. The documents are, however, stored intermediately in encrypted form until the transfer to the target application has been completed. Once transfer has been completed, the documents are deleted from the smartphone and the transfer service on a daily basis.
• The Snapshare service does not collect any other personal or location-based data from your smartphone.
• To use this transfer service, the Snapshare app on the smartphone needs exclusive access to a) the camera on the smartphone in order to digitalise paper documents as well as b) the local memory of the smartphone in order to temporarily save the digitalised documents or choose existing files for transfer.
• The Snapshare service is operated entirely from a Swiss computer centre.
• Ringler Informatik AG may engage third parties to provide services under the Snapshare service. These third parties may only process customer data/documents as Ringler Informatik AG would do. They too are required to comply with data protection.
• No data or information is passed on to third parties.
• No social media plugins are used.

The Customer is responsible for ensuring the confidentiality of their data/documents relating to Snapshare and they must take the necessary measures to protect against access by third parties (see section 3).

5. Operating times and availability

In general, Ringler Informatik AG endeavours to ensure that the Snapshare Service is available at all times. However, specific availability or complete uninterrupted operation cannot be guaranteed.

6. Disclaimer of warranty

Ringler Informatik AG does not guarantee that Snapshare complies with the latest requirements worldwide (legal situation, technical information, latest state of the art, requirements of the target applications, systems, etc.). In particular, Ringler Informatik AG cannot guarantee interoperability with other programmes, tools and systems. The usability of Snapshare also depends on the services of third parties (e.g., internet providers). Therefore, Ringler Informatik AG offers no specific guarantee that Snapshare can be used anytime and anywhere without any problems.

7. Liability

Ringler Informatik AG is liable for any damage it inflicts intentionally or through gross negligence in connection with Snapshare. No further liability exists. In particular, Ringler Informatik AG is not liable for indirect damages such as consequential damage, loss of profit, loss of data or loss of reputation. Mandatory statutory liability provisions remain reserved.

In addition, Ringler Informatik AG is not liable for damages caused by or in connection with programmes, tools, systems, etc. relating to Snapshare (see section 3). In particular, it assumes no liability for damage resulting from improper use of its infrastructure and/or the Internet by third parties (for example, computer viruses, hacker attacks, etc.) or if the provision of the service is temporarily or completely interrupted, limited, delayed or impossible due to force majeure.

Furthermore, Ringler Informatik AG shall not be liable for damages arising from the Customer's data/documents. Any liability of Ringler Informatik AG for damages caused by faulty contents, damaged files or lost documents is excluded. The Customer must (re-)check the documents or have them (re-)checked after their transfer. In case of data loss, the Customer has the option, if the data is still available, to request for the data to be recovered from Ringler Informatik AG at its own expense.

8. Appointment of third parties

Ringler Informatik AG may engage third parties (as assistants) to operate Snapshare. Ringler Informatik AG shall be liable for violations by these third parties as if they were its own (see also section 4).

9. Property rights

The Customer recognises that Ringler Informatik AG owns the copyrights and other intellectual property rights to Snapshare (especially software and documentation). Snapshare (or parts thereof) may not be reproduced, distributed, decompiled, or restored to the source language, modified or used for the production of derivatives. The Customer is also prohibited from removing or changing any copyright notices, trademarks and/or ownership information on the part of Ringler Informatik AG. Snapshare and the Snapshare logo are nationally and internationally registered brand names, retail brands or trademarks of Ringler Informatik AG. The Snapshare process is patented.

10. Rights of use/licence

The user is granted a non-exclusive, non-transferable right to use Snapshare in accordance with these provisions. The for-profit distribution of the software is prohibited. All usage rights not explicitly mentioned remain with Ringler Informatik AG.

11. Third-party property rights

Ringler Informatik AG shall ensure and guarantee that the use of Snapshare in accordance with the contract shall not violate copyrights or other property rights of third parties.
However, if third parties make claims against the Customer because Snapshare allegedly infringes a copyright, patent, trademark or other intellectual property right or trade secret of a third party, Ringler Informatik AG (and not Apple or Google) shall be solely responsible and shall defend itself at its own expense and assume the costs and damages imposed on the Customer by final court order if the Customer informs Ringler Informatik AG in writing about the claim raised and authorises the sole direction of the defence, including the conclusion of a court or out-of-court settlement, and supports Ringler Informatik AG in defending the claim. Ringler Informatik AG has the right to take other precautions to eliminate infringements of property rights.

If the assertion of such claims is probable, Ringler Informatik AG shall be free to modify the software and/or the support service, to obtain any licences that may be required, or to replace them with other software which largely corresponds to the functionality of the replaced software. If none of the above alternatives makes economic sense, Ringler Informatik AG shall reimburse the Customer for any payments made for Snapshare (without compensation for in-app purchases or similar).

Ringler Informatik AG is released from the above-mentioned obligations if the claims are based on the fact that the software has been modified or changed by the Customer or a third party, the Customer has not complied with the documentation or contractually agreed conditions (of use), or that the Customer has used the software in combination with products, software or services that have not been recommended by Ringler Informatik AG.

12. Term and termination

There is no entitlement to a certain useful term. The Snapshare service may be completely removed from the network at any time and/or any maintenance services may be discontinued. However, this does not affect the licensing rights of customers who previously purchased or downloaded Snapshare.

Ringler Informatik AG is entitled to an extraordinary right of termination, in particular if the Customer violates the present Terms of Use, significantly violates material obligations, fails to pay any fees despite warning or if Apple and/or Google prohibits their use.

Claims of the Customer or claims for damages are excluded in these cases.

Non-use of Snapshare by the Customer does not establish a right to reimbursement of payment.

13. Final provisions

Snapshare is regularly reviewed and updated. For this reason, in particular, the Privacy Policy and Terms of Use may change at any time. The Customer must consent to the changes to (continue to) use the service. The Customer must otherwise renounce the use of Snapshare. Claims of the Customer or claims for damages are excluded in this case.

If any provision of these Terms of Use is void or ineffective, this shall not effect the other provisions.

The transfer to another customer/company, for example as a result of a merger or other forms of business transfer or business combination, requires the prior written consent of Ringler Informatik AG.

14. Jurisdiction and applicable law

Swiss substantive law applies exclusively, under exclusion of state treaty standards. The place of jurisdiction is Zug, Switzerland.

15. Rights and obligations relating to ‘Apple’

If the Snapshare app has been purchased through Apple's app store, the ‘App Store Terms of Service’ and the following terms shall apply:

Apple and Apple's subsidiaries are third party beneficiaries of this Agreement. The Customer accepts that Apple as a third party beneficiary has the unilateral right to enforce these Terms of Use.

Snapshare may only be downloaded on Apple-branded products (except Family Sharing or Volume Licensing).

If Snapshare is associated with the use of third-party products and services (especially software), the Customer agrees and guarantees that it will comply with and in no way infringe the Privacy Policy and/or Terms of Use of the third party.

The Customer acknowledges that they are not in a country which is subject to US embargo or which has been described by the US Government as a ‘terrorist supporting country’. The Customer also confirms that they are not a ‘prohibited or restricted party’ by the US Government. Any contract with the Customer shall be otherwise void and the Customer may not use Snapshare.

Apple is not responsible for Snapshare, nor its contents, maintenance or support. Apple shall provide no guarantees for this and offers no maintenance or support services in this regard. If Snapshare does not comply with the contractual warranties, the user may inform Apple and Apple may reimburse the Customer for any fees paid. Apple is not liable for any direct or indirect damages caused by Snapshare. Ringler Informatik AG is solely responsible for Snapshare, subject to the provisions herein. Any claims arising from Snapshare should be directed to Ringler Informatik AG and not to Apple. For complaints or questions, the Customer should address the contact below.

16. Rights and obligations relating to ‘Google’

If the Snapshare app was purchased through Google Play, the terms of the ‘Google Play Developer Distribution Agreement’ may take precedence over the terms of this Agreement and be applicable to the Customer.

17. Contact person

If you have any questions or need information, please contact us by email at:

Ringler Informatik AG
Snapshare Dept.
Baarermattstrasse 10
CH-6340 Baar

Baar ZG/Switzerland, March 2018